When both are reinstalled, please attempt to scan.All software, programs (including but not limited to drivers), files, documents, manuals, instructions or any other materials (collectively, “Content”) are made available on this site on an 'as is' basis.Ĭanon Singapore Pte. Once the download is complete, please open or run 'mpnx_2_0-win-2_05-ea23_2.exe' and follow the on screen prompts to install the MP Navigator EX Click the Select button next to 'MP Navigator EX Ver. When the driver is installed, please click on the Software tab.ĥ. Once the download is complete, please open or run 'sd6f-14_0_7a-ea24.exe' and follow the on screen prompts to reinstall the driver, reconnecting the USB cable once the installation prompts you to.Ĥ. 14.0.7a (Windows)' and then the Download button.ģ. Click on the Select button next to '5600F Scanner Driver Ver. Once the computer restarts, please reinstall the driver:Ģ. When both are uninstalled, please restart your computer. Follow the on screen prompts to uninstall the MP Navigator EX. Once complete, click once on the Canon MP Navigator EX and click on Uninstall at the top. Follow the on screen prompts to uninstall.Ħ. Click once on the Canon 5600F Scanner Driver and then click Uninstall at the top. In Control Panel, please click on Uninstall a Program (or Programs and features, depending on your view).ĥ. In the Run window, please type CONTROL PANEL and click OK.Ĥ. Press the Windows key on your keyboard and the letter R, then let both go.ģ. Disconnect the USB cable from your CanoScan 5600F.Ģ. I'd like to keep using MP Navigator if there's a way to fix this issue.ġ. I downloaded the free trial of VueScan, which doesn't require a driver to work, and it was able to do a flatbed scan from my CanoScan. I've tried every port and none of them will work. The scanner turns on and when it's plugged into my laptop, my laptop makes a sound recognizing that something has been plugged in to a USB port. Has anyone else had this problem and been able to fix it? My computer won't recognize that my scanner is plugged in either - it doesn't show up under My Devices. I've tried uninstalling and reinstalling both MP Navigator EX and the CanoScan driver, trying out both the downloads for Windows 8.1 and for Windows 8. I'm running Windows 8.1, and as far as I know my OS hasn't changed since last time I used it. I've had this scanner since 2011 and have used it succesfully on both my current laptop and a previous one I had. Hi, I've been trying for hours to get MP Navigator EX to open so I can use it with my CanoScan 5600F to scan negatives.

Canon mp navigator 1.0